How much does an AI receptionist cost?
Ours is $199 a month including GST. Flat. Not per minute, not per call, not per lead. A busy month costs the same as a quiet one.
Start your 14-day free trialNo card charged until day 14. No lock-in, cancel anytime.
What's included
- A dedicated Australian phone number
- Unlimited answered calls — there is no per-minute meter running
- SMS lead summary to you after every genuine enquiry
- Confirmation text to your customer so they know you got it
- The caller's own words, written down as they said them — you decide what matters
- A dashboard with every lead, the recording and the transcript
- Trade-specific intake — a plumbing call and an electrical call are not asked the same questions
No usage surprises. Per-minute pricing punishes you for the month you most needed the help — a storm week, a heat wave, a burst-pipe cold snap. That is exactly when the bill should not be a thing you think about.
What it costs you to miss the call instead
Most tradies miss calls while they're on the tools, driving, or under a house. The caller does not leave a voicemail — they ring the next result.
One recovered job a month usually covers the subscription several times over. That is the whole arithmetic, and it is worth doing with your own numbers rather than ours: take your average job value and ask how many calls a week go unanswered.
Compared with the alternatives
- Voicemail — free, and most callers hang up rather than leave one. The job goes to whoever answered.
- A part-time receptionist — several thousand a month, business hours only, and they take holidays. Better than PickupAI at knowing your business; not available at 2am.
- A traditional call centre — usually per-call or per-minute, and the operator reads a generic script. They can't ask whether the water is still running.
- Per-minute AI services — cheaper on a quiet month, more expensive exactly when you're busy.
Who this isn't for. If you already answer nearly every call, or you only want quoted work booked into a calendar with deposits taken, this isn't the right tool. It is for tradies whose phone rings when their hands are full.
Pricing questions
How much does an AI receptionist cost in Australia?
PickupAI is $199 a month including GST, flat. Most alternatives charge per minute or per call, which means a busy month costs more than a quiet one and you cannot budget for it. Our price is the same whether you take five calls or five hundred.
Is there a setup fee or a lock-in contract?
No setup fee and no lock-in. It is month to month and you can cancel any time from your account without ringing anyone.
What happens after the 14-day free trial?
If you are happy, billing starts automatically. If it is not for you, cancel before day 14 and you are not charged anything.
Do I pay extra for the phone number?
No. Your dedicated Australian number is included, and so are the SMS lead summaries sent to you and the confirmation texts sent to your customers.
How does that compare with hiring someone?
A part-time receptionist in Australia costs several thousand dollars a month and works business hours. PickupAI costs $199 and answers at 2am on a Sunday. It is not a replacement for a person who knows your business — it is a replacement for the call going to voicemail.
Try it before you pay for it
Fourteen days, no card charged, cancel from your account. Setup takes about ten minutes.
Start your 14-day free trialBuilt for plumbers, electricians and roofers.