The AI receptionist for roofers who are up on the roof, not by the phone
You can't answer with your phone in a tool belt three storeys up. PickupAI picks up the calls you miss, asks the roofing questions that actually matter — leak or no leak, roof type, how old it is — and texts you the details before you're back on the ground.
Start your 14-day free trial$199/mo inc. GST after the trial. No lock-in, cancel anytime.
Hear it answer a real roofing call
These are actual recordings, not a script being read out. Four of the calls a roofer gets most.
Active leak coming through the ceiling during a storm
A caller mid-panic. Listen for it taking the address and the number without a lecture.
A few tiles blown off overnight — not urgent till morning
The same care, without treating it as a job that needs someone out at 11pm.
Quote for re-roofing after storm damage
It never guesses a price. It gets the scope — roof type, age, extent of damage — and hands it to you.
Chasing a roof quote from last week
It recognises a returning customer and picks up the thread.
It asks what a roofer would ask
Most answering services take a name and a number. That leaves you ringing back to find out whether it's a tarp job tonight or a re-roof next month. PickupAI asks the roofing questions on the call:
- Is there active water coming in right now? The difference between tonight and next week.
- Was this triggered by a recent storm, or has it been happening for a while? Tells you whether it's a genuine storm callout or a long-running leak.
- What type of roof — tiles, Colorbond/metal, or other? So you know what you're dealing with before you load the van.
- Roughly how old is the roof? An old roof and a five-year-old roof are different conversations.
It does not give advice, and it asks nothing of the caller. A machine that cannot see the ceiling is in no position to say which rooms are safe. It takes the details and gets off the line, because the fastest useful thing it can do is put the call in front of you.
It still takes details when the caller's outside your usual area, rather than turning them away or guessing your radius. After a localised hail event, calls come from further afield than normal — the AI captures them and flags the address as out of area for you to decide.
It writes it down. You decide.
PickupAI does not sort your jobs for you. It has never seen your run, your suburb or your Tuesday — so it writes down what the caller actually said, word for word, and puts that in your hand seconds after they hang up.
Reading it takes you two seconds, and nobody had to guess on your behalf.
What it won't do
It won't quote. Ever. A roofing price depends on what's actually wrong up there, and a robot's guess becomes a number you're held to at the door. It gets the job details and leaves the pricing to you.
It won't promise an arrival time, especially in a storm. A roof can't be safely worked on in live rain, so promising a time you can't keep just moves the argument from the phone to your driveway. It takes the details and leaves timing to you.
It won't pretend to be human. If a caller asks, it says it's an AI assistant, and it discloses it at the end of every call regardless. Callers who find out later feel tricked; callers who are told plainly mostly don't care, because someone finally answered.
Common questions from roofers
Can it tell an active leak from a general roof enquiry?
It doesn't try to, and that's deliberate. It asks what's happening and writes the answer down in the caller's own words — water's coming through the bedroom ceiling right now does not read like I'd like a price on replacing the roof. That reaches you before the caller has put their phone down, and the judgement stays yours.
What if the caller is outside your service area?
It still takes the details rather than turning the caller away. It flags the address as out of area so you decide whether to take it — which matters after a storm or hail event, when calls come in from further out than usual.
What does it ask a roofing caller?
Whether there's active water coming in right now, whether it was triggered by a recent storm or has been happening for a while, what type of roof it is — tiles, Colorbond/metal, or other — and roughly how old the roof is.
Will it promise a time someone will turn up?
No. It never locks in an arrival time, in a storm or otherwise — a roof can't be worked on in live rain, and a time promise you can't keep is worse than none at all. It takes the details and leaves the scheduling to you.
How much is it for a roofer?
$199 a month including GST, flat, no matter how many calls come in. Month to month, cancel anytime, and there is a 14-day free trial.
Stop losing storm callouts to whoever answered second
Setup takes about ten minutes: sign up, get your number, set call forwarding with one dial code. No app, no hardware.
Start your 14-day free trialAlso for plumbers and electricians.