The AI receptionist for electricians who are elbow-deep in a switchboard, not by the phone
You can't answer with your hands full of exposed wiring. PickupAI picks up the calls you miss, asks the right electrical questions, keeps a caller who's had a shock or found sparking wiring safe, and texts you the details before you're back in the van.
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Hear it answer a real electrical call
These are actual recordings, not a script being read out. Four of the calls an electrician gets most.
Sparking power outlet — safety concern
A sparking outlet, in the caller's own words. Listen for how little it adds to them.
No power after hours — checking if it's just their place
The same care, without treating a simple outage as a 2am emergency.
Adding power points to a converted garage
It never guesses a price. It gets the scope and hands it to you.
Chasing up a switchboard inspection quote
It recognises a returning customer and picks up the thread.
It asks what an electrician would ask
Most answering services take a name and a number. That leaves you ringing back to find out whether it's a two-minute reset or a genuine hazard. PickupAI asks the electrical questions on the call:
- Is it a complete power outage or only part of the house? Tells you the size of the job before you load the van.
- Has the circuit breaker tripped? Have they tried resetting it? Rules out the simplest fix over the phone.
- Any burning smell, sparks, or visible damage? The difference between a callback tomorrow and get-away-and-call-000 tonight.
- Is it safe to be in the affected area right now? So you know whether the caller needs to move before anything else.
It doesn't guess, and it doesn't advise. A caller describing a hot switchboard gets their words written down and sent to you — not a safety tip from a machine that can't see it. If someone says there's a fire, a gas smell, or a person hurt, it points them to triple zero and nothing more. Everything else is your call, because you know the board and the house.
It writes it down. You decide.
PickupAI does not sort your jobs for you. It has never seen your run, your suburb or your Tuesday — so it writes down what the caller actually said, word for word, and puts that in your hand seconds after they hang up.
Reading it takes you two seconds, and nobody had to guess on your behalf.
What it won't do
It won't quote. Ever. An electrical price depends on what's actually wrong, and a robot's guess becomes a number you're held to at the door. It gets the job details and leaves the pricing to you.
It won't tell a caller to open or operate a switchboard. It won't tell them to stay away from one either. Someone describing smoke, sparking or heat at the meter box gets their words written down and sent to you as they said them — the only line it ever adds is triple zero, and only when the caller reports fire, gas, or a person hurt.
It won't tell a caller they're hurt, or that they're fine. A shock that has already happened gets written down in the caller's own words and sent to you — not diagnosed, and not turned into medical advice by a machine that cannot see the person it is talking to.
It won't book you a callout for a fault that isn't yours. If the caller's neighbours have lost power too, it tells them the outage is the electricity network's problem, not something you attend — so you're not driving out to a job you can't bill for.
It won't pretend to be human. If a caller asks, it says it's an AI assistant, and it discloses it at the end of every call regardless. Callers who find out later feel tricked; callers who are told plainly mostly don't care, because someone finally answered.
Common questions from electricians
Can it tell a dangerous fault from a simple power outage?
It doesn't try to, and that's deliberate. Someone in real danger rings 000, not an electrician. It asks what's happening and writes the answer down word for word — there's a burning smell coming off the switchboard does not read like the back half of the house has no power — and sends it to you. You know the board and the house; it knows a phone call.
What does it do if someone's had a shock?
It writes down what they told you and gets their number. It does not tell them what to touch, it does not tell them whether they're hurt, and it does not tell them to see a doctor — a machine that can't see the person is in no position to say. If the caller's own words describe a fire, a gas smell, or someone badly hurt, it says once that this sounds like one for triple zero, asks for the best number in the same breath, and lets them go.
What does it ask an electrical caller?
Whether it's a complete power outage or only part of the house, whether the circuit breaker has tripped and whether they've tried resetting it, whether there's any burning smell, sparks or visible damage, and whether it's safe to be in the affected area right now.
What if I answer the phone myself?
The AI only picks up when you don't. Call forwarding kicks in after about 20 seconds of ringing, so if you get to it first the AI never activates.
How much is it for an electrician?
$199 a month including GST, flat, no matter how many calls come in. Month to month, cancel anytime, and there is a 14-day free trial.
Stop losing urgent electrical calls to whoever answered second
Setup takes about ten minutes: sign up, get your number, set call forwarding with one dial code. No app, no hardware.
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